Job Description

We are seeking an energetic, dedicated person to fill a Certified Medical Assistant position at Kidney & Hypertension Clinic of Alaska in Anchorage, AK.

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Primary for answering telephone, screens and directs calls, takes messages, and provides information, and documents as appropriate.
• Issues forms to patients to complete, gives clear instructions, and offers assistance. Reviews all forms for completion and signatures.
• Checks in patients, verify and update necessary information in the medical record, obtains copies of ID and insurance card(s); takes patients’ photo.
• Screens visitors and responds to routine requests for information
• Maintains work area and lobby in neat and orderly manner. Including restocking patient pamphlets in lobby racks.
• Maintains monthly scorecard and reporting daily numbers.
• Confirms appointments.
• Ensures all calls returned by End of Day, consistently documenting in Patient’s chart details of every call/visit.
• Protects patients' rights by maintaining confidentiality of personal and financial information, per HIPAA, and patient safety per OSHA guidelines.

• Education: High school diploma or GED
• Must be currently certified (CMA, RMA, CCMA, NCMA, CMAA) or be willing to certify as a Medical Assistant within 6 months.
• Exceptional customer service and critical thinking skills
• Ability to defusing tense situations through diplomatic problem-solving
• Ability to operate computer and other office equipment
• Three years’ experience working in direct patient care scenarios.
• Valid Driver's License

• Frequent extended periods of standing, bending, stooping, walking, sitting
• The ability to lift up to 30 lbs.
• Reasonable accommodations may be made for individuals with disabilities

• Competitive compensation plans
• Competitive medical, dental, and vision plans
• Generous paid-time off
• 401k Retirement Plan with a company match

PI687f4f0e5825-36205-41291741

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