Job Description

SUMMARY:

With guidance from the Investment Operations Manager, you will be responsible for investment client onboarding and servicing, including client information gathering, new account set up, asset movement, rollover calls, and other client and advisor requests as needed. Other duties to be added as training and time allows.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Include, but are not limited to:

• Investment client onboarding: gather information from clients; new account set up including accurate account entry and completion of required paperwork; guide clients through the onboarding process


• Transfers, asset movement: submit electronic transfers; assist clients with rollover calls; monitor transactions and follow-up as needed to ensure accurate and timely processing


• Account maintenance and service: information updates, document requests, online account access, etc.


• Respond to client and advisor inquiries and requests


• Assist the Investment Operations Manager, Lead Research Analyst, and other members of the Meridian team with tasks as needed

QUALIFICATIONS & SKILLS:

• Well-organized


• Strong attention to detail


• Ability to prioritize and independently manage time and tasks


• Excellent written and verbal communication skills, both internally and externally, including detailed verbal and written explanations of processes and next steps


• FINRA Series 7 and Series 63 preferred; if one or both are not currently held, a timeline for obtaining the remaining license(s) will be determined prior to offer

CULTURE FIT:

• Honest


• Sense of humor


• Does not take self too seriously


• Positive attitude


• Patient, but persistent if needed


• Wants to be part of a team


• Warm and welcoming personality

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