Job Description

Part Time Receptionist

Three Trails Behavioral Hospital in Independence, MO is actively hiring a Part Time Receptionist for our Intake Department. Our front desk team plays a vital role in creating a welcoming first impression for patients, families, and visitors. The Receptionist serves as the first point of contact for the hospital, providing professional, friendly, and efficient front desk support. This role is responsible for greeting visitors, managing calls, and assisting with administrative tasks to support daily operations.

The Receptionist will:

• Greet and check in patients, families, and visitors for intake and admissions
• Answer and route incoming calls related to admissions and inquiries
• Assist with intake documentation and ensure accuracy of patient information
• Verify basic patient information and assist with registration processes
• Maintain confidentiality in compliance with HIPAA regulations
• Monitor and maintain a professional, welcoming reception area
• Provide general information about services and admission procedures

Three Trails Behavioral Hospital will:

• Serve children and adolescents, adults, and seniors with innovative and evidence-based inpatient behavioral healthcare focused on individual needs and comfort.
• Create more than 200 new, full-time jobs including nurses, clinicians, therapists, technicians, and administrative staff, when the facility is fully operational.
• Be located at the intersection of I-70 and Little Blue Parkway, adjacent to the Children's Mercy Hospital Outpatient Clinics.
• Feature 120 licensed beds ready to meet the mental health needs of the surrounding community.
• Span more than 88,000 square feet, and will include an activity yard and gym.

Full-time Benefits Include:

• Competitive compensation and generous paid time off
• Excellent medical, dental, vision, and prescription drug plan
• Employee assistance program available for employees and family
• 401(K) with company match and discounted stock plan
• Basic life insurance and optional supplemental life insurance
• Career development opportunities across UHS and out 300+ locations!
• Challenging and rewarding work environment

Qualifications:

• High school diploma or equivalent required
• Previous receptionist, admissions, or healthcare administrative experience preferred
• Strong communication and customer service skills, especially in sensitive situations
• Ability to multitask in a fast-paced, high-volume environment
• Basic computer proficiency (EHR systems and Microsoft Office preferred)
• Professional, calm, and compassionate demeanor
• Experience in behavioral health or hospital setting is a plus
• Ability to work Saturday and Sunday 8:00am-4:30pm. This will be a total of 16 hours per week.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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